Heather's Holistics Aromatherapy and Indian Head Massage in Epsom, Surrey

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Frequently Asked Questions


What is Aromatherapy?
Aromatherapy is the therapeutic use of concentrated plant essences (essential oils) to relieve stress, enhance health and well-being, prevent problems and support the healing process.

What are Essential Oils?
Essential Oils are highly fragrant, volatile (quickly evaporating) fluids that occur naturally in aromatic plants grown the world over. They are distilled from flowers, leaves, seeds, roots, fruits and woods, depending on the plant.

Each essential oil has distinct therapeutic properties that can improve the body’s natural functioning and so help in the prevention of disease. Enhancing the health of both mind and body, they have been shown through research to possess stimulant, anti-infectious, anti-inflammatory and relaxant properties, among others.

Is Aromatherapy safe for everyone?
Essential oils are naturally highly concentrated and must be diluted before being applied to the skin. They are very powerful and should always be used with care – preferably under the guidance of a professional trained aromatherapist.


What is the Jing Method™ of Advanced Clinical Massage?

The Jing Method™ of Advanced Clinical Massage is a unique outcome based system for addressing chronic musculoskeletal pain through a tried and tested fusion of advanced soft tissue and massage techniques.

Effective with most types of chronic musculoskeletal pain including; back pain, sciatica, neck pain, whiplash, migraines, frozen shoulder, sports injuries, knee pain, ligament and tendon issues. As well as systemic conditions like fibromyalgia, myofascial pain syndrome, rheumatoid arthritis and plantar fasciitis.
The Jing Method™ is a partnership between patient and practitioner where a six session treatment plan is designed to increase your mobility, agility, and joint range of motion (ROM), whilst focussing on decreasing your daily pain.

The Jing Method™ blends the best of advanced bodywork techniques from both East and West including trigger point, fascial work, acupressure and stretching with a truly holistic approach based on the biopsychosocial model of pain and modern neuroscience.

The Jing Method™ is used by massage therapists, osteopaths, physiotherapists, midwives, GPs, and those interested in a complementary health care model.

What can I expect from a Jing Method Advanced Clinical Massage?
As a client if you visit a therapist trained in the Jing Method™ of advanced clinical massage you can expect:

  • A warm and compassionate partner to guide you on your journey out of chronic pain
  • A reduction of your pain and increase in movement in 6 treatments or less
  • An individual treatment plan to address your presenting pain condition
  • A fusion of advanced massage and soft tissue techniques drawn from East and West
  • Tailored after care to put you in the driving seat of your recovery

    A Jing Method™ Advanced Clinical Massage Treatment will involve:
    In line with government guidelines on close contact work the following adjustments may be made to treatments by your therapist.

  • A thorough pre-treatment consultation and assessment – via Zoom or over the phone – together with your therapist you will agree on your desired outcome from treatment
  • A 45 minute hands-on treatment
  • Re-assessment of your pain levels and range of motion post treatment
  • Follow-up aftercare session – via Zoom or over the phone – you will be given appropriate stretches / mobilisations / mindfulness or strengthening exercises to help achieve your agreed upon outcome in a timely fashion


    What is Holistic Massage?
    The holistic approach takes into account the person’s whole being, not just the physical symptoms of problems. Massage is a form of tissue manipulation, thus holistic massage treats each person individually to improve their health and to re-establish their equilibrium (homeostasis).


    What can I expect from my first treatment?
    Your first appointment with a professional aromatherapist will begin with a consultation when you will be asked about your general health, medical history and emotional well-being. This detail is necessary as each treatment is highly individual and designed to your particular needs. All information will be held in the strictest confidence.


    What should I wear for my treatment?
    Something comfortable and easy to change in and out of if the treatment is a massage. A towelling wrap will be provided and towels will be used to cover you whilst being massaged to protect your modesty at all times.


    How often will I need to have a treatment?
    The frequency depends on your particular need, but it is advisable to have a treatment at least once a month.


    How long does a session take?
    The initial treatment will include a confidential consultation, so could take approx 1.5 hours followed by one hourly treatment sessions for most types of treatment.


    How will I feel after a treatment?
    The treatment should leave you feeling very relaxed and with a sense of well-being. Due to the increase in blood circulation and lymph drainage, you should drink water and may need to visit the toilet a little more frequently.


    How do Lava Shells heat?
    Lava Shells are heated using LavaGel with no need for external equipment, electricity or batteries. LavaGel is a self-heating blend of natural minerals and ingredients including algae and dried sea kelp that, when blended with salt water, generates its own controlled heat for an hour-long massage.


    How are the Lava Shells used?
    The therapist holds the shells in their hands while working over the client's arms, palms, neck, shoulders, legs, feet and back.



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